FAQ’S

We are a unique custom writing company, working to help students with their assignments and help writers with additional earnings and job experience.

  • Our editor chooses writers who suite a project based on order information provided by the client, writing experience, writing skills, and writer rating. Also, clients can always request a preferred writer to be assigned the order and all subsequent orders.
  • The client and writer can communicate in LIVE CHAT, ask questions, send additional information to help the writer tackle the assignment, and make corrections. Communication can occur during the order progress or after the order has been submitted, but the client is unsatisfied and wants corrections made.
  • The prices are set based on the academic level and urgency of the assignment. We pay writers for each accomplished paper part after 14 days. Paying writers after two weeks gives our clients enough time to go through the outsourced paper and request for a refund if unsatisfied within 14 days. So, there is no reason to worry about refunds and fraud.
  • Ordering papers from theprofessorshelp.com is legit, as we deliver models of academic papers, which should not be submitted to the teacher, but used as a source of your ideas and citations (with proper citation and references according to the requirements of your college or university). We provide samples of academic papers, which can be used as a starting point for your research and writing

    Safety, Confidentiality, and Quality

    All papers are written from scratch, based on the instructions and requirements of the clients. Each paper is a unique piece of writing with proper citations and references.writing from scratch means you will never be accused of plagiarism. Besides, we never post client papers online. We can only send the completed assignment to your email which you provide when signing up or upload it to your account. You are safe!

    No, your college or university will not know of your involvement with us. Everything we do is handled with prior knowledge of college and university guidelines. Your privacy is our primary focus. For that reason, we only ask for your email during account creation and use PayPal to process payment. Your email is personal and should not be linked to your college. PayPal does not share client information with us. For the past five years of service, we have exposed our clients to such cruelty. You are safe.

    We are an officially registered company, located in the United States, working with our customers and writers on a freelance basis. We set high standards for the quality of our work and guarantee 100% confidentiality of keeping the client’s information private. LIVE CHAT communication does not presuppose the sharing of personal name, credit card information, or other information outside the essay writing context.

    When you initially fill the order form, you select the deadline by which you need the paper completed. Unless you later negotiate this information with the client support, your paper will be completed by this initial deadline or earlier.

    We like to submit client papers at least 4 hours to the set deadline. Early submission allows them time to go through the completed paper and request for changes without the pressure of beating the deadline. Always go through the outsourced paper, and if you want the writer to add up a few things or structure the paper in a specific way, feel free to return it for revision. All the changes will be made to your satisfaction, at no cost.

    Once the paper is completed, you will receive an email notification asking whether we should attach the completed paper to your email or upload it to your client account. You are at the centre of the whole process. You are, therefore, at liberty to choose how you want to receive the completed assignment

    If you do not like what the writer has submitted, kindly reach out to our support via LIVE CHAT.  Our editor will go through the assignment instructions and the written paper, and if the fault is found on our side, we will reassign the order at no extra charge. If the submission deadline provided by the college or university does not allow us redo the work, we will refund you the full amount paid. However, we have some highly experienced writers who can complete ten pages in 5 hours. They can be assigned to the task. It is unlikely to get disappointed with our writing service.

    All writers working for the professors help are well educated and have several years of experience in specific areas. Each writer passes several stages of evaluation that include online video calls to verify eligibility. It is the reason we do not have regular, premium, or platinum writers as other services do because all our writers are the best there can ever be out there. We do not hire half-baked professionals.

    Yes, you can always request the writer that did your previous paper to be assigned the current one. We encourage the use of a single writer for all your projects because it ensures consistency. All you need to do is notify the admin, and the arrangement will be made to keep you most trusted writer for you.

    Payment, Plagiarism and Privacy Issues

    At the professorshelp, we try to keep the right balance between affordable rates for customers and fair pay to our writers. So, we choose to give discounts only on special occasions, and to loyal clients.

    If you want to be sure that your paper is plagiarism-free, you may request our additional service called “plagiarism report.” This service is free for our customers. Please note that our editor goes through all the submitted papers before sending them to our clients. Suspicion of copying wold is detected at this stage.

    At the professors help, we guarantee the confidentiality of our customers. No personal information that you submit to us will ever be disclosed to the writer or any third party. We also encourage you to use pseudo names for complete anonymity.

    No, you don’t have to create an account. Our policy allows ordering by mail or through the website. If you don’t want to create an account, feel free to order by email.  Send the assignment details to our official email; admin@theprofessorshelp.com. Andrew Goodyear is always online and ready to serve you, either by mail or when you order through the website.